This Returns and Refunds Policy is an integral part of our website’s Terms and Conditions and should be reviewed in conjunction with them. We retain the right to modify this Returns and Refunds Policy at any time.

Returns and Refunds Policy

At Kingdom Voyager, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy. Please read the following guidelines to ensure a smooth and easy returns process.

Returns

We accept returns for most products within 7 days of delivery, provided that the product is in its original condition and packaging with all tags intact. If the product is damaged or defective, please initiate a return request at Orders in My Account or contact us at Whatsapp Chat Support or info@kingdomvoyager.com to arrange for a return.

To initiate a return, please follow these steps:

You can initiate a return request at Orders in My Account.

Pack the product in its original packaging, along with all accessories and documentation that were included with the original shipment.

Include a copy of the invoice with the return shipment.

Ship the product to the address provided by our customer care team.

Please note that the customer is responsible for the shipping and handling costs of returning the product. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that the product is not lost or damaged in transit.

Refunds

Once we receive the returned product and verify that it is in its original condition, we will initiate a refund to the original payment method. Please allow up to 7 business days for the refund to be processed and credited to your account. 

For cash on delivery orders refund can be processed through NEFT to the bank account given by you within 7 – 10 working days.

For Prepaid orders refund can be processed to the same account from which the payment made within 7 – 10 working days.

Exchanges

We do not currently offer exchanges for products purchased through Kingdomvoyager.com. If you would like to exchange a product, please return the original product for a refund and place a new order for the desired product.

If you have any questions or concerns about our returns and refunds policy, please contact us at info@kingdomvoyager.com. Our customer care team is available to assist you with any issues you may have.

Policy Changes

Please note that the Return and Refund Policy of Kingdom Voyager may be subject to change without prior notice. We encourage you to check this policy periodically to ensure that you are up-to-date with any modifications. Kingdom Voyager strives to provide you with a satisfactory shopping experience, and we are always available to assist you with any inquiries or concerns regarding our Return and Refund Policy. Please do not hesitate to contact us at info@kingdomvoyager.com if you have any questions or uncertainties.

Need help?

Contact us at info@kingdomvoyager.com for questions related to refunds and returns.

Terms of use

These Terms govern your access to, usage of all content, Product and Services available at https://www.kingdomvoyager.com/ website (the “Service”) operated by www.kingdomvoyager.com (“us”, “we”, or “our”). Your access to our services are subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us. Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

INTELLECTUAL PROPERTY

The Agreement does not transfer from Us to you any of Ours or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with www.kingdomvoyager.com and its licensors.

THIRD PARTY SERVICES

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party (“Third Party Services”).

If you use any Third Party Services, you understand that:

Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or Services.

You acknowledge and agree that We shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods or services available on or through any such web sites or services.

ACCOUNTS

Where use of any part of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account.

You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

You are responsible for maintaining the security of your account that you use to access the Service. You shall not share or misuse your access credentials. You must notify us immediately of any unauthorized uses of your account or upon becoming aware of any other breach of security.

TERMINATION

We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately.

If you wish to terminate the Agreement or your www.kingdomvoyager.com account, you may simply discontinue using our Services.

All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

DISCLAIMER

Our Services are provided “AS IS.” and “AS AVAILABLE” basis. www.kingdomvoyager.com and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither www.kingdomvoyager.com, nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

JURISDICTION AND APPLICABLE LAW

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of India.

The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in India.

CHANGES

www.kingdomvoyager.com reserves the right, at our sole discretion, to modify or replace these Terms at any time.

If we make changes that are material, we will let you know by posting on our website, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect.

If you disagree with our changes, then you should stop using our Services within the designated notice period, or once the changes become effective.

Your continued use of our Services will be subject to the new terms.

Terms and Conditions for the Leaders’ Forum

General Guidelines

Eligibility: Only verified church leaders and ministry heads are allowed to join and participate in the forum.

Respect and Decorum: Members must engage respectfully. Hate speech, harassment, or divisive language is strictly prohibited.

Focus Areas: Discussions must remain relevant to church growth, spiritual leadership, and community development. Off-topic or inappropriate posts will be removed.

Content Rules

Prohibited Content:

Direct political endorsements or propaganda.

Unsolicited promotions or advertisements.

Financial solicitations without prior approval.

Confidentiality: Members are advised not to share sensitive information about their church or congregation without consent.

Support Requests and Offerings

Guidelines for Seeking Support: Members may seek guidance or non-monetary support, such as advice, Bibles, or other resources. Financial assistance requests are subject to moderation.

Offering Support: Any offers of support must align with Christian principles and avoid coercive or conditional terms.

Moderation and Compliance

Moderation Rights: Kingdom Voyager reserves the right to monitor, edit, or remove posts that violate the terms or do not align with our mission.

Termination of Access: Violations of these terms may result in suspension or termination of forum access.

Liability

Responsibility: Members are responsible for the accuracy of the information shared. Kingdom Voyager is not liable for disputes arising from forum interactions.

Legal Compliance: Members must comply with local and international laws when participating in the forum.

Amendments

Policy Changes: Kingdom Voyager reserves the right to update these terms and conditions. Members will be notified of significant changes.

By participating in the Leaders’ Forum, you agree to these terms and conditions. For further assistance, please contact us at [info@kingdomvoyager.com].

Terms and Conditions for the Discussion Forum

General Rules

Purpose: The forum is dedicated to fostering spiritual growth and glorifying Jesus Christ. Members are encouraged to share meaningful, faith-centered discussions.

Respect for All: Members must engage respectfully, valuing diverse perspectives and avoiding offensive or divisive behavior.

Content Guidelines

Prohibited Content:

No monetary support requests or offers.

No political discussions or endorsements.

No church promotions, advertisements, or solicitations for personal or organizational needs.

Truth and Integrity: Members should share content that is truthful and in alignment with Christian values. False or misleading information is not allowed.

Behavioral Expectations

No Abuse or Harassment: Abusive language, harassment, or inflammatory comments are strictly forbidden.

Language and Tone: All posts should reflect kindness, patience, and Christlike character.

Moderation and Reporting

Moderation: The forum is actively moderated to ensure compliance with these terms. Posts violating guidelines may be removed without prior notice.

Reporting Issues: Members can report inappropriate content or behavior to [info@kingdomvoyager.com].

Collaboration and Ministry Needs

Collaborations: For collaborations or joining ministry work, members should contact us directly via email at [[info@kingdomvoyager.com].

Church Needs: Any specific church-related needs should be addressed directly with church or ministry leaders, not in the forum.

Accountability and Compliance

Member Responsibility: Members are responsible for the content they post. Kingdom Voyager is not liable for disputes arising from forum discussions.

Compliance: Members must comply with local and international laws while participating in the forum.

Consequences for Violations

Warnings and Bans: Violating the terms may result in warnings, temporary bans, or permanent account suspension, depending on the severity of the offense.

Final Decisions: The decision of Kingdom Voyager moderators regarding content or member behavior is final.

Amendments

Policy Updates: Kingdom Voyager reserves the right to update these terms and conditions. Members will be informed of significant changes.

By participating in the Discussion Forum, you agree to abide by these terms and conditions. If you have any concerns or queries, feel free to contact us at [info@kingdomvoyager.com].

Terms and Conditions for Kids Ministry – Children Zone

General Guidelines

Purpose: The Kids Ministry is designed to teach children about the Bible, foster spiritual growth, and engage them in faith-based activities in a safe online environment.

Parental Responsibility: Parents or guardians must supervise their children during sessions and ensure they behave respectfully and spiritually.

Participation Rules

Behavior: Children must participate in a well-mannered and respectful manner, demonstrating a willingness to grow in their Christian faith.

Safety: Sessions are conducted online in a secure environment, but parents remain responsible for their child’s safety and conduct.

Session Management

Session Conduct: All sessions are led by approved kids’ ministry leaders who adhere to Christian principles and values.

Languages: Activities are offered in multiple languages; parents must select the appropriate session based on their child’s needs.

Prohibited Activities

Disruptive Behavior: Children displaying disruptive, disrespectful, or inappropriate behavior may be temporarily or permanently removed from the session.

Unsanctioned Participation: Children without parental supervision or guidance are not allowed to participate.

Liability

Parental Supervision: Kingdom Voyager and its ministry leaders are not responsible for any issues arising from unsupervised participation. Parents are accountable for their child’s conduct and safety during sessions.

Content Integrity: The content provided during sessions is faith-based and designed to nurture a child’s spiritual growth. However, parents should ensure it aligns with their family’s faith practices.

Technical Requirements

Online Access: Parents must ensure their child has access to a stable internet connection and the necessary devices to participate.

Data Privacy: Personal information shared during registration will be used solely for session management and not shared with third parties.

Amendments and Updates

Policy Changes: Kingdom Voyager reserves the right to update these terms and conditions. Parents will be notified of significant changes.

By enrolling your child in the Kids Ministry, you agree to these terms and conditions. For further assistance, feel free to contact us at [info@kingdomvoyager.com].

Terms and Conditions for Event Listings

General Guidelines

Purpose: The Events page is a platform for churches and ministries to share their events with a broader audience, facilitating participation and engagement in Christian activities.

Submission Rules

Eligibility: Only recognized churches and ministries can submit events for publication.

Approval Process: All event submissions are subject to review and approval by the Kingdom Voyager team to ensure alignment with Christian values.

Content Standards: Events must promote faith-based activities and not include any material or agenda contrary to Christian teachings.

Platform Neutrality

No Financial Transactions: Kingdom Voyager does not accept or charge any fees, donations, or monetary benefits from churches or ministries for publishing their events.

Impartiality: All event submissions that meet our guidelines are treated equally and published without bias.

Liability and Responsibility

Organizer Accountability: The organizing church or ministry is fully responsible for the planning, execution, and outcomes of the event.

No Guarantees: Kingdom Voyager is not liable for the quality, content, or consequences of the events listed on the platform.

Participation and Disputes

Participant Responsibility: Individuals participating in events must contact the organizers directly for information and registration. Any disputes or issues arising from the event must be resolved with the organizers.

No Mediation: Kingdom Voyager will not mediate or intervene in disputes between participants and event organizers.

Removal and Updates

Event Removal: Kingdom Voyager reserves the right to remove any event listing that violates our terms or is reported as inappropriate.

Updates: Organizers are responsible for providing accurate and updated event details.

Amendments and Changes

Policy Updates: Kingdom Voyager reserves the right to update these terms and conditions. Any significant changes will be communicated to event organizers.

By submitting an event or participating in one listed on Kingdom Voyager, you agree to these terms and conditions. For queries or submissions, contact us at [info@kingdomvoyager.com].

Terms and Conditions for Joining Our Ministry

Mission and Values

Focus: Our sole purpose is to glorify Jesus Christ and His Word. We are not affiliated with any denomination and will not promote any name other than Jesus Christ.

Unity: Teamwork and collaboration are key. All decisions and responsibilities are shared as a team to serve our mission.

Joining Requirements

Eligibility: Individuals who love Jesus Christ and are willing to dedicate their skills, talents, or time for His glory are welcome to join.

Application: Interested individuals must email us with details about their skills and how they can contribute.

Conduct and Responsibilities

Collaboration: Members must work respectfully and collaboratively with the team, sharing ideas and taking collective responsibility.

Initiatives: Any new projects or initiatives must align with our mission and values and be discussed with the team before implementation.

Commitment: Members should serve with a heart for Jesus Christ and not seek personal benefits or gains.

Compensation

Voluntary Basis: Participation is currently on a voluntary, unpaid basis. Future compensation opportunities may arise as the ministry grows by the grace of God.

Prohibited Activities

Self-Promotion: Members must not promote personal agendas, denominations, or any name other than Jesus Christ and His Word.

Misuse of Resources: Misusing the ministry’s resources or name for personal gain is strictly prohibited.

Termination of Membership

Violation of Values: Any member found violating the ministry’s mission, values, or guidelines may be removed.

Non-Compliance: Members unwilling to work collaboratively or align with our mission may be asked to step down.

Amendments and Updates

Policy Changes: The ministry reserves the right to update these terms and conditions as needed. Members will be notified of any significant changes.

By joining our ministry, you agree to these terms and conditions and commit to serving Jesus Christ with humility and dedication. For inquiries or to express interest, email us at [info@kingdomvoyager.com].