RETURNS AND REFUNDS POLICY This Returns and Refunds Policy is an integral part of our website’s Terms and Conditions and should be reviewed in conjunction with them. We retain the right to modify this Returns and Refunds Policy at any time   Returns and Refunds Policy At Kingdom Voyager, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy. Please read the following guidelines to ensure a smooth and easy returns process. Returns We accept returns for most products within 7 days of delivery, provided that the product is in its original condition and packaging with all tags intact. If the product is damaged or defective, please initiate a return request at Orders in My Account or contact us at Whatsapp Chat Support or info@joevogue.com to arrange for a return. To initiate a return, please follow these steps:

• You can initiate a return request at Orders in My Account.
• Pack the product in its original packaging, along with all accessories and documentation that were included with the original shipment.
• Include a copy of the invoice with the return shipment.
• Ship the product to the address provided by our customer care team.

Please note that the customer is responsible for the shipping and handling costs of returning the product. We recommend using a trackable shipping service and purchasing shipping insurance to ensure that the product is not lost or damaged in transit. Refunds Once we receive the returned product and verify that it is in its original condition, we will initiate a refund to the original payment method. Please allow up to 7 business days for the refund to be processed and credited to your account. For cash on delivery orders refund can be processed through NEFT to the bank account given by you within 7 – 10 working days. For Prepaid orders refund can be processed to the same account from which the payment made within 7 – 10 working days. Exchanges We do not currently offer exchanges for products purchased through JoeVogue.com. If you would like to exchange a product, please return the original product for a refund and place a new order for the desired product. If you have any questions or concerns about our returns and refunds policy, please contact us at info@joevogue.com. Our customer care team is available to assist you with any issues you may have. Policy Changes Please note that the Return and Refund Policy of Kingdom Voyager may be subject to change without prior notice. We encourage you to check this policy periodically to ensure that you are up-to-date with any modifications. Kingdom Voyager strives to provide you with a satisfactory shopping experience, and we are always available to assist you with any inquiries or concerns regarding our Return and Refund Policy. Please do not hesitate to contact us at info@joevogue.com if you have any questions or uncertainties.

Need help?

Contact us at info@kingdomvoyager.com for questions related to refunds and returns.